08 Sep 2010
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Unable to synchronize account error on NotifySync client
Unable to synchronize account error on NotifySync client
Article
The following NotifySync issue has recently been reported (starting in March 2010).
Issue:
Without any changes made from the user, the NotifySync client suddenly throws the error:
Unable to synchronize account XXXX
Detail:
net.rim.device.cldc.io.ippp.SocketBaseIOException: connexion refused
RetriviedThreadRun
This is a known issue only for European BlackBerry users, using NS version 4.6.x.
Solution:
NotifyCorp is currently determinig the cause of this issue.
Workaround:
An upgrade to NS version 4.7.x solves this issue.
Article Details
Article ID:
783
Created On:
03 Mar 2010 16:38
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