08 Sep 2010
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Unable to synchronize account error within NotifyLink client
Unable to synchronize account error within NotifyLink client
Article
The following NL issue on BlackBerry devices has recently been reported (starting in March 2010).
Issue:
Without any changes made from the user, the NotifyLink BlackBerry client suddenly throws the error:
Unable to synchronize account XXXX
Detail:
net.rim.device.cldc.io.ippp.SocketBaseIOException: connexion refused
RetriviedThreadRun
This is a known issue only for European BlackBerry users, using NS version < 4.6.10
Solution:
NotifyCorp is currently determinig the cause of this issue.
Workaround:
An upgrade to NL client version 4.6.10 or greater solves this issue.
Article Details
Article ID:
784
Created On:
03 Mar 2010 16:42
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